Testing your system

Your medical monitoring system does require some basic testing from time-to-time to be sure that it’s functioning properly. 

This first test is something that should be done when you first get the medical monitoring system up and running.  This test is a range test.  Its purpose is to get an idea of just how far your medical alert pendant or button can reach.  If you find that your button can not reliably transmit to the medical monitoring console, then you should either move the console to a new location and re-test, or simply be aware of the limits of your particular location.

HOW TO PROPERLY TEST THE RANGE

• Stand beside the medical alert system and press the emergency button.  When an operator comes on the line let them know that you will be testing the range of your system.
• Start testing in rooms that are closer and move further out.
• Each time you test your system, you will be speaking with a central station operator.  That will confirm that they received your medical alert alarm.
• Don’t forget places like showers, bathtubs, basements, garages, and the outdoors.  As for showers and tubs, get inside of them and close the shower door and the bathroom door, as you would normally.  Remember, closed doors and windows limit range.
• If you have any other buttons, those should also be tested equally.
• When you have finished testing the system press your emergency button from beside the console and let the operator that you are done testing.

Range tests do not have to be performed too often. We do suggest that you send a monthly test signal to us.  Each time you test, try it from a different place in your home.

TEST YOUR SYSTEM’S MAIN CONSOLE TO THE MONITORING COMPANY

The system performs Automatic daily telephone and battery tests.

The reason we are having you perform a range test is to kill two birds with one stone.  Each time you have a successful range test, then you have also successfully tested the main console to the central station.  Don’t forget to test the console’s main emergency button, if you have one.  If you have any other buttons, those should also be equally tested each cycle.

WHAT ABOUT THE BATTERIES IN THE BUTTONS?

Your system will send a special signal to the medical monitoring station when your medical alert pendant or button’s battery becomes low.  Most are not replaceable by you, due to the waterproof features of these buttons.  Contact us if you have problems with your button or suspect that the battery may be low.  Reduced range is a sign of a low battery.

WHAT ABOUT BACK-UP POWER BATTERIES IN THE MAIN CONSOLE?

Again, your systems will send a special signal to the medical monitoring station when your medical alert console’s battery becomes low.  You may also have a trouble light illuminate if this condition exists or console beeping.  Contact us if you have any questions or concerns.

These tests only take a few minutes of your time, but are an added safety measure you can’t live without.